Terms of Service

1. Acceptance of Terms

By booking service with Yardwell, you agree to these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Yardwell provides dog waste removal services for residential properties. Our services include:

• Removal of all visible dog waste from your yard
• Proper disposal of collected waste
• Scheduled recurring service or one-time cleanings
• Service notifications upon completion

3. Service Area

We currently serve properties in Pataskala and East Columbus, OH (ZIP codes 43062, 43081, 43213, 43230, 43231, 43232). Service is subject to availability and route capacity.

4. Pricing and Payment

Pricing is based on yard size, number of dogs, and service frequency. You will see your exact pricing before booking.

• Recurring service is billed automatically after each completed visit
• One-time cleanings are charged at booking
• An initial cleanup fee may apply if your yard has not been cleaned recently
• Prices are subject to change with 30 days' notice for existing customers

5. Scheduling and Cancellation

Recurring Service: You may pause, skip, or cancel service at any time with no penalty. Changes must be made at least 24 hours before your scheduled visit to avoid being charged for that visit.

One-Time Service: You may cancel or reschedule up to 24 hours before your scheduled visit for a full refund.

6. Property Access

You are responsible for providing accurate access instructions (gate codes, unlocked gates, etc.). If we cannot access your property for a scheduled visit, you will still be charged unless you notify us in advance.

We will secure all gates and entry points as we found them. We are not responsible for pets escaping due to pre-existing access issues or unlocked gates.

7. Service Limitations

Our service includes removal of visible dog waste only. We do not:

• Remove waste embedded in mud or snow
• Service properties with aggressive dogs unless prior arrangements are made
• Guarantee service during severe weather conditions that may pose safety risks

8. Liability

We take care to respect your property. However, we are not liable for pre-existing property damage, pet behavior, or circumstances beyond our reasonable control. We carry general liability insurance for our operations.

9. Guarantee

If you are not satisfied with a completed visit, contact us within 24 hours and we will return to address any missed areas at no additional charge.

10. Changes to Terms

We may update these Terms of Service from time to time. Continued use of our service after changes are posted constitutes acceptance of the updated terms.

11. Contact

Questions about these Terms of Service? Contact us: